1. Introduction
I And C Senior Living LLC (“I And C Senior Living,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at iandcseniorliving.com (the “Site”), contact us, tour a community, or otherwise interact with our services.
By accessing or using the Site, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Site.
2. Information We Collect
We collect information in several ways, depending on how you interact with us:
- Information you provide directly — such as your name, email address, phone number, mailing address, the name and details of a prospective resident, and any messages you send through our contact forms, tour requests, or career applications.
- Information collected automatically — such as your IP address, browser type, device identifiers, operating system, pages viewed, referring URLs, and the dates and times of your visits, gathered through cookies and similar technologies.
- Information from third parties — such as referral sources, healthcare providers, family members acting on a prospective resident’s behalf, analytics and advertising partners, and service providers that help us operate our communities.
3. How We Use Information
We use the information we collect to:
- Respond to your inquiries, schedule tours, and provide information about our communities and services;
- Evaluate residency, assess care needs, and coordinate appropriate services;
- Process and review employment and career applications;
- Operate, maintain, personalize, and improve the Site and our services;
- Send administrative messages, updates, and—where permitted—marketing communications;
- Detect, prevent, and address fraud, security issues, and technical problems; and
- Comply with legal obligations and enforce our terms and policies.
5. Health & Sensitive Information
Please note: Because we manage assisted living and memory care communities, we may receive health-related information about prospective and current residents. We treat such information with heightened care and handle it in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA) where it applies. Please avoid submitting detailed medical information through unsecured Site forms; our team can provide a secure channel when needed.
7. California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, provides you with specific rights regarding your personal information, including the right to:
- Know the categories and specific pieces of personal information we have collected about you;
- Delete personal information we have collected, subject to certain exceptions;
- Correct inaccurate personal information;
- Opt out of any “sale” or “sharing” of personal information for cross-context behavioral advertising;
- Limit the use and disclosure of sensitive personal information; and
- Non-discrimination — we will not discriminate against you for exercising any of these rights.
To exercise these rights, contact us using the details in the Contact Us section. We will verify your request before responding, and you may use an authorized agent to submit a request on your behalf.
8. Your Choices & Rights
Regardless of where you live, you may:
- Unsubscribe from marketing emails by using the link in any such message;
- Request access to, correction of, or deletion of your personal information; and
- Adjust your browser settings to manage cookies and tracking.
We will respond to verified requests within the timeframes required by applicable law.
9. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal, accounting, or reporting obligations, and to resolve disputes. When information is no longer needed, we securely delete or de-identify it.
11. Children’s Privacy
Our Site and services are directed to adults and are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
12. Third-Party Links
The Site may contain links to third-party websites and services that we do not control. This policy does not apply to those sites, and we encourage you to review their privacy practices before providing any information.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will revise the “Last updated” date above. Material changes will be highlighted on the Site, and your continued use after the changes take effect constitutes acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Rancho Santa Margarita, CA 92688
United States
Phone 877.341.0274
Website iandcseniorliving.com